At Gym 72, we are dedicated to protecting the privacy and personal information of our clients. This Privacy Policy outlines how we collect, use, and safeguard the information provided to us during your engagement with our services. Please read this policy carefully to understand our practices regarding your personal data.
- Information We Collect:
1.1 Personal Information:
During the client onboarding process or your interaction with our fitness services, we may collect the following personal information:
– Full name
– Contact information (email address, phone number)
– Date of birth
– Gender
– Emergency contact details
– Health-related information (such as medical conditions, injuries, or allergies)
– Fitness goals and preferences
– Dietary information (if applicable)
1.2 Assessment and Progress Data:
As part of our personal training services, we may collect and record data related to your fitness assessments, workout routines, progress tracking, and other relevant information to monitor your fitness journey effectively.
1.3 Payment Information:
If you make any payments for our services, we may collect and process certain payment information, including credit card or other payment details. However, we do not store your complete payment information on our systems. All payment processing is handled securely by our third-party payment processors.
- Use of Information:
2.1 Service Provision:
We collect and use your personal information to provide and manage our personal training services effectively. This includes:
– Assessing your fitness level and creating customized training programs
– Communicating with you about session scheduling, updates, or cancellations
– Providing personalised fitness instructions, guidance, and feedback
– Monitoring and tracking your progress towards your fitness goals
– Ensuring your safety during training sessions by using emergency contact details and health-related information
– Providing dietary recommendations and nutritional guidance (if applicable)
2.2 Communication:
We may use your contact information to send you important updates, newsletters, promotional materials, or information regarding changes to our services. You can opt-out of receiving such communications by following the unsubscribe instructions provided in the respective communication.
2.3 Aggregated Data:
We may anonymize and aggregate the information collected from clients to analyse trends, improve our services, and create statistical reports. Aggregated data does not personally identify individuals.
- Data Security:
We take appropriate measures to protect the security of your personal information. We implement administrative, technical, and physical safeguards to prevent unauthorised access, disclosure, alteration, or destruction of your data. However, no method of transmission over the internet or electronic storage is entirely secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.
- Sharing of Information:
We do not sell, trade, or rent your personal information to third parties for their marketing purposes. However, we may share your information in the following circumstances:
– With your consent: We may share your information with third parties if you provide us with your explicit consent to do so.
– Service Providers: We may engage third-party service providers who assist us in carrying out our operations. These service providers have access to personal information only to the extent necessary to perform their services and are obligated to maintain its confidentiality.
– Legal Compliance: We may disclose your personal information if required by law, regulation, or legal process, or if we believe it is necessary to protect the rights, property, or safety of Gym 72, its clients, or others.
- Your Rights:
You have certain rights regarding your personal information, including:
– Access: You have the right to request access to the personal information we hold about you and receive a copy of that information.
– Rectification: You may request the correction or update of any inaccurate or incomplete personal information we hold about you.
– Erasure: You can request the deletion of your personal information, subject to any legal obligations we may have to retain certain data.
– Object and Restrict: You have the right to object to the processing of your personal information or request restrictions on its processing.